Return and Refund Policy

Terms of return (Best Darn Bugs Offers a Live Arrival Guaranty for Priority or Expedited Shipping only.) (No Returns or replacements will be issued with First Class Shipping.) We strongly recommend you choose 2-day shipping, as temperatures can vary from 10-degree nights to 100-degree days. Insects traveling for more than 2 to 3 days may succumb to the elements. All items we procure are perishable.
(If you choose 2 days shipping, we will offer a return/refund/ or exchange if contents in containers have perished.
State of return (must be in accordance with which it left sellers facility. All returns are subject to decline by the seller)
Reason for return (e.g., damaged or wrong product)
Process for return (If you chose 2 days shipping a photo or video must be taken and sent to rich@bestdarnbugs.com within 1 hour of delivery and you should give Best Darn Bugs a call at (865) 603-8913 immediately upon receipt of dead or wrong products). After 45 minutes any and all refunds or exchanges will be null and void.
Process of refund (Should a refund be deemed applicable; Best Darn Bugs will make whole any payment and shipping costs incurred by the said customer)
Contact details Phone (865) 603-8913 E-Mail- rich@bestdarnbugs